
Easy to order and fast delivery. Bought as a gift, recipient was very pleased. Would recommend.

I stupidly read the word silver and didn't think it just meant the colour! I find it hard to believe that is not deliberate. Around £15 is incredibly expensive for a small piece of steel. I could say I feel cheated but I feel a bit of a fool.

Bought as a birthday present for my Derby mad son, he's going to love it!!!

Great service. Item arrived gift wrapped as requested and within the delivery timescale advised. Would recommend.

Lovely mug. Excellent value

Got 3 mugs one was broken and no one contacted me terrible all I wanted was a new one sent out but no

Great gift, keenly priced, well made, & swiftly delivered.

Bought as a gift, great quality, packaged well and fast delivery. I would buy from here again

Great , couldnt fault.

Terrible service still haven’t received the Christmas present I ordered and was dispatched 13/12. Emailed and got another one sent a few weeks ago and still hasn’t turned up

Good fast delivery

Bought a personalised football mug for husband. Found delivery a little slow but really pleased with item and service.

The product was not delivered by the advertised time - I paid for express delivery and it arrived a number of days later than stated.
When I e-mailed to complain the response I had was perfunctory at best.
Very poor experience.

Very easy to order and good service

Very good quality signed photo. The recipient loved it !

Excellent service and brilliant product, me partner was very pleased with his gift

Very pleased

Nice product but ordering process was not good. I appreciate Christmas is busy which is why I called before I ordered on 6th as I needed it by 14th. I was assured if I order that day it would be with me in time so I placed the order. Communication was poor, I had to keep chasing for the item to be dispatched. Chased on 11th and was told it would reach me by 14th. The item did not arrive on 14th. In fact I received a notification on 20th that it had only now been dispatched and to expect between 21st Dec and 3rd Jan. Arrived 3rd Jan, nearly 1 month since ordering!

Great value, fantastic service.

Order Number: WEB-1218-7198a3
Date of Purchase: 10 Dec 2018, 11:30
Terrible service. I still have an outstanding query relating to the wrong item/number of items received, lack of information relating to the non resolution of my issues and no apology. My gift order was for a pair of personalised "first Christmas" glasses which have still not been received. I would like the items as requested (as better late than never), an apology and explanation relating to the poor service and a full refund as the order was time dependent i.e. first christmas.