Delivery Information

All products are available for delivery to the UK, Europe and Worldwide.

Personalised Lead Time

Personalised items need time to be manufactured, the time needed to personalise a product varies depending on product type (these times do not include delivery):
Despatched within 24 hours: Cards, Chocolate Bars and
Despatched within 1-2 days: Selected Mugs
Despatched within 1-3 days: Engraved, Printed Items, Embroidery and Candles
Despatched within 3-5 days: Ceramic and Printed Glass

Selected items are also available for Express Next Day Delivery (see below).

The lead time of a specific product is shown on the product details page.

Free Delivery - UK

Orders of £20 and over qualify for free standard delivery to the UK only.

Cards and Chocolate Bars are also available with free delivery.

Delivery Prices

Prices for delivery are calculated based on the selected items, size, weight and value, details of available delivery methods and exact prices are shown when you add items to your shopping basket.

Most items are despatched via Royal Mail and delivered between Monday to Saturday.

Please note: delivery times shown below do not include time required to personalise your item (see above).

Delivery ServicePriceDestinationDelivery TimeTracking Number
Standard Deliveryfrom £2UK3-4 daysNo
1st Class Deliveryfrom £2.50UK1-2 daysNo
1st Class Delivery with Trackingfrom £5.95UK1-2 daysYes
Next Day Express Deliveryfrom £7.95UK1 dayYes
Standard Ireland Delivery
(orders under £30)
£5Republic of Ireland3-5 daysNo
Ireland Courier Delivery£10Republic of Ireland2 daysYes
International£12Worldwide3-7 daysYes, for orders over £30

Estimated Delivery Date

The estimated delivery date is shown in your shopping basket. These are for guidance only and are not a guaranteed delivery date unless specified otherwise.

We cannot be held responsible if an item does not arrive in time, if you have not selected an appropriate delivery method.

Express Next Day Delivery

Next Day delivery is available on selected items only, orders must be received and payment confirmed by 12pm (Mon-Fri) for delivery the next working day (Mon-Sat).

Details of which items are available for express delivery is available on the individual product page.

Please note: for orders of 10 or more items we cannot guarantee next day delivery. Some business addresses may not receive Saturday deliveries. Orders placed on weekends or bank holidays will be dispatched on the next working day.

Although we endeavour to despatch all orders by the above lead times, these may be affected due to circumstances beyond our reasonable control.

If ordering multiple items with different lead times, your order will be despatched when all items are complete. If you need some items sooner please place separate orders for each as needed.

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