Delivery Information

All products are available for delivery to the UK, Europe and Worldwide.

Personalised Lead Time

Personalised items need time to be manufactured, the time needed to personalise a product varies depending on product type (these times do not include delivery):
Despatched within 1-2 days: Selected Mugs, Frames, Slate
Despatched within 1-3 days: Engraved, Printed Items, Embroidery and Candles
Despatched within 3-5 days: Ceramic and Printed Glass

The lead time of a specific product is shown on the product details page.

Free Delivery - UK

Orders of £20 and over qualify for free standard delivery to the UK only.

Delivery Prices

Prices for delivery are calculated based on the selected items, size, weight and value, details of available delivery methods and exact prices are shown when you add items to your shopping basket.

Most items are despatched via Royal Mail and delivered between Monday to Saturday. Please Note: Saturday delivery may not be available to business addresses.

Please note: delivery times shown below do not include time required to personalise your item (see above).

Delivery ServicePriceDestinationDelivery TimeTracking Number
Standard Deliveryfrom £2UK3-4 daysNo
1st Class Deliveryfrom £3.50UK1-2 daysNo
Express Deliveryfrom £8.95UK1 dayYes
Standard Ireland Delivery
(orders under £30)
£5Republic of Ireland3-5 daysNo
Ireland Courier Delivery£10Republic of Ireland2 daysYes
International£12Worldwide3-7 daysYes, for orders over £30

Express Delivery

Express Delivery reduces lead time by 1 day, and on items with 1-3 days lead time items are usually delivered the next working day provided your your order is received and payment confirmed by 12pm (Mon-Fri).

Buying as a gift?

You can choose to have your order delivered to a different address than your billing address. We don't send any invoices, receipts or anything which shows the price paid with our products.

Estimated Delivery Date

The estimated delivery date is shown in your shopping basket. These are for guidance only and are not a guaranteed delivery date unless specified otherwise.

We cannot be held responsible if an item does not arrive in time, if you have not selected an appropriate delivery method.

Although we endeavour to despatch all orders by the above lead times, these may be affected due to circumstances beyond our reasonable control.

If ordering multiple items with different lead times, your order will be despatched when all items are complete. If you need some items sooner please place separate orders for each as needed.

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